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Target School :ISB Hyderabad
10th:93.1%
12th:86.2%
Engineering: 72%( International Institute of Information Technology, Bhubaneswar)
GMAT:670(Q49,V33)
EDUCATION
Delhi Public School, Bhilai -10th and 12th
International Institute of Information Technology, Bhubaneswar, India May 2017
Bachelor of Technology(B.Tech) – Computer Science & Engineering
Secured rank in mid 1500s in Odisha JEE Entrance exam
WORK EXPERIENCE
Dell Technologies, Karnataka, India Jul 2017 – Present
Senior Analyst/Software Developer 2 – Sales Order Pipeline ,Enterprise Business Intelligence
Oct 2019 – Present.
• Took the ownership to learn a new technology and worked in collaboration with support team to fix the orphan ongoing issues including incorrect population of exchange rate affecting the revenue directly
• Handled several enhancements, problem fixes, Data Quality issues across various Big Data Platforms | Educated or clarified multiple business users on the data and process to help them understand the concept of negative revenue in Sales
• Developed knowledge base by creating around 50+ documents from support experience thereby reducing around 200+ production defects and around 500+ recurring failures.
• Enabled automated deployment for the team across multiple environments| Educated the team on the same and currently frequency of deployments has increased from once a month to almost every alternate day | Reducing the 100+ man hours involved every time
• Conceptualized 15+ agile techniques to enhance Quotes process thereby improving the performance and reducing the manual efforts by 50+ man hours during weekends per month and 100+ man hours during quarter end.
• Led a team of 5 to deliver end to end solution which leveraged live Orders data using streaming solutions and latest technology available in the market with 100% clean deployment. The solution is being used by 20+ business analytics teams and around 10000+ users for their reporting purposes. Thereby reducing the gap in reporting. The most appreciated effort was making the audit logging table to process millions of records in near real time from transactional systems | Trained external members and business stakeholders as part of Knowledge Transfer.
• Been a Sales and Orders champion during one of the Database failures | Led and represented the teams and worked along with the platform teams to repair the DB and make the data available to around 9000+ users across multiple workspaces.
• Currently working in devising a solution to parse real time dynamic Jsons (using Scala, Spark and Kafka) from transactional systems which captures an order’s line and populate it in various Big Data platforms to cater 10000+ users with Order’s lifeline Data.
• Worked closely with platform team and business stakeholders to improve various process, remove unwanted objects thereby reducing 50TB space in the database | Provided recommendations on improving the availability of reports and the stability of the production environments.
• Currently I am also playing the role of a backup team lead and a backup program manager
• Have Interviewed various candidates for various positions and for various teams across the organization | Led CSR efforts for the team and have participated in various CSR events in my tenure in Dell
Software Developer 1 – Core/Orders Dev Team, Enterprise Business Intelligence
Nov 2018 – Sep 2019
• Took the stretch assignment of designing a Tableau dashboard for real time monitoring of 54+ transactional systems in a one single view | Produced 10+ reports which bolstered decision making of leadership team.
• Innovated a process to produce automated alerts for all the critical jobs and regular status mails for the leadership team using shell scripting which resulted in quicker and more efficient fixes leading to an improvement in the response time of critical errors by 80%
• In the FY 2019-2020 Independently achieved 100% resolution of 500 business critical incidents across multiple Big Data Platforms impacting multiple business critical reporting and
• In the absence of the key SME delivered a project single handedly from end to end with 100% success rate and communicate the business with regular updates. This project helped to resolve the corrupt Dell Customers database and fixed 10+ business reports.
• Developed a Dashboard for VP sales in a day’s time to track the performance of each sales representative sorted by managers. Bolstered decision making for the sales team and plan out ways to groom the lower performing sales rep.
• Worked tirelessly with platform team for multiple database migrations, cleanup activities, functional upgrades to improve the current system as much as possible | Reduced around 40TB + space and increased the throughput of data by 45% through such activities
Analyst – L3 Support Team, Enterprise Business Intelligence
Jul 2017 – Oct 2018
• Joined the highest level of support in the org as the first fresher and got the opportunity to dig in production defects and problems in the 1st few months itself | Resolved a record number of 15 critical incidents in a week resolving 1000+ daily failures.
• Independently achieved 100% resolution of 500 business critical incidents across multiple Big Data Platforms impacting multiple business critical reporting
• Liaised with cross functional teams to expedite data migration of 15+ datasets in 9 months.
• Collaborated with other areas of support (infrastructure, source systems, business support etc.) to resolve high impact events in a timely manner, to provide recommendations on improving the availability of reports and the stability of the production environments | Collaborated with outside departments to implement system-wide improvements.
• First point of contact for customer escalations and actively communicate on the progress. Learn the priorities from the customer and business impact related to RUN failures.
• Went beyond regular work and fixed a critical sales opportunity issue where revenue of $84824284.700 and 1017 deals were missing by working and coordinating closely with business stakeholders, managers, sales VPs, Sales & IT support teams.
• Participated and organized a number of CSR event in and off campus where we have helped a number of NGOs, orphans and Old Age homes in and around Bangalore ,India
OTHER ACTIVITIES & INTERESTS
• Achieved Vice president’s award for outstanding performance in a quarter at Dell.
• Have been awarded with multiple cash and non-cash awards at my tenure in dell amounting to a total around 15+ awards in my entire tenure
• Received Scholar badge and a scholar blazer for exemplary performance at school for 6 consecutive years.
• Won awards for drawing and painting at school, state, and national level.
• Participated and represented Sierra Leone in IIIT -Mun. Around 100+ delegates participated
• Won a number of coding competitions at IIIT Bhubaneswar
• Stood 1st position in National level Essay writing competition.
• Secured 85% marks in Annual all India GK Test in the year 2006
• Won multiple Cricket and Football competitions at School and College.
• Handled the position of hospitality head and sponsorship head in the annual tech cult fest Advaita in my college | Led a team of 20 folks to take care of all the hospitality work during the 4 days of the fest and brought in a sponsorship of around 2.5 lakhs for the fest
• Organized the cultural and Technical fest (Advaita ‘16) in IIIT Bhubaneswar.
• Organized various technical competitions at college
• Achieved certification from H.P on Network Management & Security
• Completed Industrial based training from Bhilai Steel Plant, S.A.I.L
• Organized a Blood donation camp in college where 200 + students donated blood.
• Owns the photography account (shutter_venom) in instagram
• Languages: Fluent in English, Hindi, Oriya.
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